Sandos Cancun Luxury Experience Hotel

Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sandos Cancun Luxury Experience Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Diving

Snorkeling

Boating

Fishing

Canoeing

Overview

Sandos Cancun Luxury Experience Hotel boasts positioning close to Mercado 28, Plaza Isla and La Isla Shopping Mall, offering 214 rooms and featuring a health club, a treatment room and an aqua park. This superior hotel was opened in 1998 and renovated in 2012.

The property is about 10 minutes' walk of Ruinas Chichen itza, Playa Delfines and Backstage Theatre. This property is set on the white-sand beach and offers outdoor chaise lounges, cabanas and umbrellas.

There are shopping places, such as a shopping mall, a market and boutiques nearby.

Cancun International airport can be reached in 15 minutes by car from Sandos Cancun Luxury Experience Hotel.

Rooms

A panoramic view over the sea welcomes guests to Ocean Suite, Luxury Double Room and Deluxe Double Room with fresh décor. Some rooms come with a view of the Caribbean Sea. They also have a microwave, coffee/tea makers and a fridge available for self-catering.

Eat & Drink

In the morning a buffet breakfast is served at the bar. Guests can unwind in the lobby restaurant, which serves light Italian cuisine. A variety of cocktails and liquors is offered in the poolside bar. Puerto Madero Cancun and Fantino are situated in a natural area, about 250 meters from the venue.

Services

Free private parking, a designated smoking area and a beauty salon for general use and computer equipment, a meeting room and a business center for work can be found on-site.

Relax

Such various treatments as Turkish steam bath, reflex massage and facials are offered on the premises. For active guests, there are fitness classes and a gym at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   8.  Number of rooms:   214.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Vending machines
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Snorkeling
  • Diving
  • Boating
  • Canoeing
  • Outdoor tennis court
  • Golf course
  • Aerobics
  • Fishing
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Paid cabanas
  • Sun terrace
  • Garden area
  • Library
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror

Kitchen facilities

  • Refrigerator

Bedroom

  • Pillow top mattress
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Sandos Cancun Luxury Experience Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Train Stations
  • House of Culture
    5.9 mi
Restaurants
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    800 ft
  • Fantino (cuisine: Italian)
    900 ft
Beaches
  • Playa Marlin
    5000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    214

Rooms and availability

Sandos Cancun Luxury Experience photos Room
Suite
Bed type: 1 Super King-size bed or Double bed or Twin beds or Double bed
Size: 8615 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Suite - Sea View

Room facilities
    Superior Double Room
    Bed type: Double bed or Double bed or Twin beds
    Size: 455 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Superior Room

    Room facilities
      Sandos Cancun Luxury Experience photos Room
      Deluxe Double Room
      Bed type: Double bed or Double bed or Twin beds
      Size: 4845 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Sandos Cancun Luxury Experience photos Room
        Ocean Suite
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Luxury Double Room
          Bed type: Double bed
          Check Prices
          — Less information+ More information

          How to reach hotel

          hotel Sandos Cancun Luxury Experience Hotel Cancun location
          Show big map »

          Hotel Address:

          Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500

          Get directions
          City Center
          • Cancun
            6.8 mi
          Airports
          Train Stations
          • House of Culture
            5.9 mi
          Restaurants
          • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
            800 ft
          • Fantino (cuisine: Italian)
            900 ft
          Beaches
          • Playa Marlin
            5000 ft
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            8
          • Number of rooms:
            214

          Sandos Cancun Luxury Experience Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Places of interest

          • El Rey mayan ruins - 2.2 mi

          Shopping areas

          • Kukulcan Mall - 4000 ft
          • La Isla Shopping Mall - 1.4 mi

          Museums

          • Mayan Museum - 1.2 mi

          Theaters

          • Backstage Theatre - 3000 ft

          Golf courses and Country clubs

          • Cancun Golf Club at Pok-Ta-Pok - 700 ft

          Local attractions

          • Playa Marlin - 5000 ft
            CancunMexico
          • Playa Delfines - 2.1 mi
            Cancun 77710Mexico
          • Plaza Isla - 3.2 mi
            Zona Hotelera, Cancun
          • Museo Sensorial del Tequila - 1.0 mi
            Blvd. Kukulcan km 12.5, zona hotelera, Cancun
          • Wet'n Wild Cancun - 3.1 mi
            Blvd Kukulkan Km. 25, Cancun

          Restaurants nearby

          • Puerto Madero Cancun - 800 ft

            Address: Boulevard Kukulcan, km 14.1
            Phone: 52 (998) 885-2829

            70% likes this, based on 852 reviews
            Cuisine: Vegetarian, Argentinean, Venezuelan
            Price Range: USD 25 - USD 50

          • Savio's Bistro by La Dolce Vita - 2000 ft

            Address: km 15 Zona Hotelera
            Phone: 998 8850150

            81% likes this, based on 418 reviews
            Cuisine: Italian
            Price Range: USD 20 - USD 35

          • Fantino - 900 ft

            Address: Retorno del Rey #36, Zona Hotelera
            Phone: +52 998 881 0808 x5803

            80% likes this, based on 63 reviews
            Cuisine: Italian

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            8
          • Number of rooms:
            214
          Hotels nearby
          Sandos Cancun Hotel
          5 stars
          0.1 km
          Nyx Hotel Cancun
          4 stars
          3 km
          Cities nearby

          Sandos Cancun Luxury Experience Reviews

          Guest reviews are submitted by our customers after their stay at Sandos Cancun Luxury Experience

          Average guest rating

          7.8out of 10
          Fabulous
          Based on 74 reviews

          Guest reviews

          • Couple
            10.0

            The hotel was really good in all ways, very good service, good room, a lot of swimming pools and a beach. Definitely to recommend!

          • Family with children
            6.6

            The breakfast is quite expensive 25$ for buffet, however it deserves this price: there is a wide variety of food. The hotel is clean, silent and suits to the desires of relaxation. Also I like a gym - there is everything you need, if you want to keep fit

            I am exhausted by the staff of the restaurant Aioli, which is inside of the hotel. If they undertand that you don't want to pay tips, they'll cease to serve you. Also we faced with an unpleasant situation connected with this staff: they underwrote tips of 5 $ by themselves every day to our bill!!! It was awful!

          • Group of friends
            8.2

            The staff was very friendly and helpful. The resort itself is pretty and the pools are fabulous.

            There was construction going on next door (building a new Secrets) which was loud while at the pool. There was also construction going on in the hotel itself which was also loud.

          • Family with children
            6.6

            Beautiful pools and beach side.

            There was no sign. Was very hard to find the hotel. It's need some upgrade compare to the other hotels in Cancun.

          • Group of friends
            6.6

            Nice beach, good food and drinks. The room was very clean.

            We booked a room for 3 adults and got a room for 2 adults and a child. Our complaints didn't change anything. The only solution they offered was to buy another room.

          • Group of friends
            8.4

            The staff is phenomenal, friendly, helpful, accommodating and they had a good sense of humor. The view from our room was not spectacular but you could see the water. The beds were comfortable and the food was very good. I would definitely go back.

            There were minor variations in the room vs the room description provided with the reservation, there was no sitting area,rain shower or robe.

          • Family with children
            7.8

            The staff was very willing to help with all needs we had. I had a few issues with my clothes and they were extremely nice and helpful.

            Internet access was very expensive. Most hotels I've stayed have it for free, which is really a plus! That was the worse thing about this hotel. Another is that the room had a humid/unpleasant smell. (Like the mop they used was smelly).

          • Couple
            5.8

            We spend in hotel 3 days during October. The were not lucky with weather, but anyway there are a lot of entertainments inside the hotel. Very good and clean pools, close to see, you will be able to find tour for you (dolfphins, Chechen Itza etc). Staff was good, but they do not speak english. Take your spanish dictionary wi

            I booked the room included breakfast, but anyway in the morning cleaning lady knocked the door and asked about the breakfast in room, that costed 40$ for two of us. There is a hude building in progress near to te hotel, a lot of mud not in the hotel, but around it. One day in the morning they made noise sounds. If there will not be development right near to hotel, I will advise my friends to love there...

          • Group of friends
            9.2

            The rooms and the bathroom was a good comfortable size. The staff were very helpful.

          • Couple
            5.4

            nice beach, huge room, away from party zone

            Blankets were dirty, they build a new hotel right next to Meridian, which means noise all day, you heard everything in the rooms next to you, extreme expensive breakfast (about 30 $)

          • Family with children
            9.2

            The facilities were beautiful and food was excellent.

            2 things: 1) only 2 computers in business center and cost to use internet from room and 2) tried to book a second room at the front desk and they could not give me the rate I could get by going online and booking through another company.

          • Couple
            6.6

            The hotel staff was just "ok" but the day we got there, they told us they did not have the type of room we had reserved, so they were going to make an upgrade. At the end of the check in, they told us that the only inconvenience was that we had to change the room the next morning. We told him that was a very big inconvenience because we didn't want to change and pack again the next day. The man in the reception was not nice at all and he just said, I am sorry , there is no other way. We had to change then next day. The buffet wasn't great and the hosts were really bad in the seating service. I would honestly go to another hotel next time.

          • Couple
            9.6

            Hotel is gorgeous. Pools are wonderful. Staff is really nice and helpful.

            Not enough healthy and vegetarian food options.

          • Group of friends
            4.2

            The only thing that I really liked was the amazing swimming pools that the hotel had.

            The hotel staff was extremely rude and very unprofessional (except for the bellboy and maid). The signage for the hotel from the main street is nonexistent. The room service selection is not that of a 4 or 5 star resort. The business center is really just another line to sell to tourists. The prices that the hotel was charging for services really was an insult they were so high. Hotel management obviously needs to be addressed with as many issues as this hotel has.

          • Couple
            7.0

            It's very expensive for it's services. They should include Spa in the package.

          How to reach hotel

          hotel Sandos Cancun Luxury Experience Hotel Cancun location
          Show big map »

          Hotel Address:

          Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500

          Get directions
          City Center
          • Cancun
            6.8 mi
          Airports
          Train Stations
          • House of Culture
            5.9 mi
          Restaurants
          • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
            800 ft
          • Fantino (cuisine: Italian)
            900 ft
          Beaches
          • Playa Marlin
            5000 ft
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2012
          • Number of floors:
            8
          • Number of rooms:
            214