Sandos Cancun Luxury Resort

ex. sandos cancun luxury experience

Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sandos Cancun Luxury Resort

Wi-Fi
Parking

On-site parking

24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Air conditioning

In-room air conditioning

All inclusive
Facilities for kids

Children's pool

Kids club

Cribs/ Baby cots

Overview

Sandos Cancun Luxury Experience is an excellent 4-star hotel near by the wonderful white-sand beach offering 214 rooms with a panoramic view of the sea. Offering accommodation in an 8-story building, Sandos Cancun Luxury Experience Hotel has been hosting guests since 1998 and features modern architecture.

A privileged location of Sandos Cancun Luxury Experience Hotel provides an easy access to La Isla Shopping Mall within a 25-minute walk. There are an oceanarium and entertainment venues in the area.

Shoppers will enjoy close proximity to a market, a shopping mall and boutiques.

Guests can reach Sandos Cancun Luxury Experience Hotel from Cancun International airport within 20 minutes' drive.

Rooms

Sandos Cancun Luxury Experience Hotel welcomes guests to take advantage of free Wi-Fi, individual climate control, an in-room safe, an iron with ironing board and a closet supplied in the rooms. Many guestrooms offer views of the Caribbean Sea. Guests will also love a shower, a hairdryer and terry bathrobes bathrooms equipped with a shower, a hairdryer and terry bathrobes.

Eat & Drink

Every morning at the bar guests may enjoy buffet breakfast. The seasonal restaurant serves dishes of Asian cuisine. Guests can try coffee, wines and cocktails served in the poolside bar. Puerto Madero Cancun and Fantino are 5 minutes walking distance from Sandos Cancun Luxury Experience Hotel.

Services

Such facilities as free parking, currency exchange and a designated smoking area are available on-site.

Relax

The property offers Turkish steam bath, facials and massage, encouraging guests to unwind. Guests may choose from a gym, gymnastics classes and a fitness centre as well as windsurfing, snorkeling and sailing to spend their time actively.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   8.  Number of rooms:   214.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Boating
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Paid cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view

Room facilities

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator

Bedroom

  • Pillow menu
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Children above
2 years or adults
Extra bed 100% of the room stay
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sandos Cancun Luxury Resort Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    800 ft
  • Fantino (cuisine: Italian)
    900 ft
Beaches
  • Playa Marlin
    5000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    214

Rooms and availability

Superior Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Superior Room Ocean or Lagoon Partial View

Superior Two Room Room
Sea view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

This room offers partial views of the Caribbean Sea and Nichupté Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

Superior Three Room Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

This room offers partial views of the Caribbean Sea and Nichupté Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

Deluxe Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room Ocean or Lagoon Partial View with Balcony

Deluxe Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

This room offers a private terrace with partial views of the Caribbean Sea and Nichupté Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|DOUBLE LUXURY

Sandos Cancun Luxury Resort Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Places of interest

  • El Rey mayan ruins2.2 mi

Shopping areas

  • Kukulcan Mall4000 ft
  • La Isla Shopping Mall1.4 mi

Museums

  • Mayan Museum1.2 mi

Theaters

  • Backstage Theatre3000 ft

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok700 ft

Local attractions

  • Playa Marlin5000 ft
    CancunMexico
  • La Isla Shopping Village1.4 mi
    Blvd Kukulkan km 12.5 Zona Hotelera
  • Luxury Avenue Cancun2.0 mi
    Hotelera Blvd Kukulcan Km. 13 Zona
  • Museo Maya de Cancun1.3 mi
    Hotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz
  • Cancun Convention Center 1.3 mi
    Blvd. Kukulcan Km 9, Zona Hotelera

Near the hotel

  • Culinary Center: Restaurant and Cooking School700 ft
    Retorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
  • Kukulcan Plaza 4200 ft
    Blvd. Kukulcan km 13 Zona Hotelera
  • Avenida Kukulkan4300 ft
    CancunMexico
  • Museo Sensorial del Tequila4300 ft
    Blvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea

Restaurants nearby

  • Puerto Madero Cancun800 ft

    Address: Boulevard Kukulcan, km 14.1
    Phone: 52 (998) 885-2829

    70% likes this, based on 852 reviews
    Cuisine: Vegetarian, Argentinean, Venezuelan
    Price Range: USD 25 - USD 50

  • Savio's Bistro by La Dolce Vita1900 ft

    Address: km 15 Zona Hotelera
    Phone: 998 8850150

    81% likes this, based on 418 reviews
    Cuisine: Italian
    Price Range: USD 20 - USD 35

  • Fantino900 ft

    Address: Retorno del Rey #36, Zona Hotelera
    Phone: +52 998 881 0808 x5803

    80% likes this, based on 63 reviews
    Cuisine: Italian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    214

Sandos Cancun Luxury Resort Reviews

Guest reviews are submitted by our customers after their stay at Sandos Cancun Luxury Resort

Average guest rating

7.8out of 10
Fabulous
Based on 74 reviews

Guest reviews

  • Couple
    10.0

    The hotel was really good in all ways, very good service, good room, a lot of swimming pools and a beach. Definitely to recommend!

  • Family with children
    6.6

    The breakfast is quite expensive 25$ for buffet, however it deserves this price: there is a wide variety of food. The hotel is clean, silent and suits to the desires of relaxation. Also I like a gym - there is everything you need, if you want to keep fit

    I am exhausted by the staff of the restaurant Aioli, which is inside of the hotel. If they undertand that you don't want to pay tips, they'll cease to serve you. Also we faced with an unpleasant situation connected with this staff: they underwrote tips of 5 $ by themselves every day to our bill!!! It was awful!

  • Group of friends
    8.2

    The staff was very friendly and helpful. The resort itself is pretty and the pools are fabulous.

    There was construction going on next door (building a new Secrets) which was loud while at the pool. There was also construction going on in the hotel itself which was also loud.

  • Family with children
    6.6

    Beautiful pools and beach side.

    There was no sign. Was very hard to find the hotel. It's need some upgrade compare to the other hotels in Cancun.

  • Group of friends
    6.6

    Nice beach, good food and drinks. The room was very clean.

    We booked a room for 3 adults and got a room for 2 adults and a child. Our complaints didn't change anything. The only solution they offered was to buy another room.

  • Group of friends
    8.4

    The staff is phenomenal, friendly, helpful, accommodating and they had a good sense of humor. The view from our room was not spectacular but you could see the water. The beds were comfortable and the food was very good. I would definitely go back.

    There were minor variations in the room vs the room description provided with the reservation, there was no sitting area,rain shower or robe.

  • Family with children
    7.8

    The staff was very willing to help with all needs we had. I had a few issues with my clothes and they were extremely nice and helpful.

    Internet access was very expensive. Most hotels I've stayed have it for free, which is really a plus! That was the worse thing about this hotel. Another is that the room had a humid/unpleasant smell. (Like the mop they used was smelly).

  • Couple
    5.8

    We spend in hotel 3 days during October. The were not lucky with weather, but anyway there are a lot of entertainments inside the hotel. Very good and clean pools, close to see, you will be able to find tour for you (dolfphins, Chechen Itza etc). Staff was good, but they do not speak english. Take your spanish dictionary wi

    I booked the room included breakfast, but anyway in the morning cleaning lady knocked the door and asked about the breakfast in room, that costed 40$ for two of us. There is a hude building in progress near to te hotel, a lot of mud not in the hotel, but around it. One day in the morning they made noise sounds. If there will not be development right near to hotel, I will advise my friends to love there...

  • Group of friends
    9.2

    The rooms and the bathroom was a good comfortable size. The staff were very helpful.

  • Couple
    5.4

    nice beach, huge room, away from party zone

    Blankets were dirty, they build a new hotel right next to Meridian, which means noise all day, you heard everything in the rooms next to you, extreme expensive breakfast (about 30 $)

  • Family with children
    9.2

    The facilities were beautiful and food was excellent.

    2 things: 1) only 2 computers in business center and cost to use internet from room and 2) tried to book a second room at the front desk and they could not give me the rate I could get by going online and booking through another company.

  • Couple
    6.6

    The hotel staff was just "ok" but the day we got there, they told us they did not have the type of room we had reserved, so they were going to make an upgrade. At the end of the check in, they told us that the only inconvenience was that we had to change the room the next morning. We told him that was a very big inconvenience because we didn't want to change and pack again the next day. The man in the reception was not nice at all and he just said, I am sorry , there is no other way. We had to change then next day. The buffet wasn't great and the hosts were really bad in the seating service. I would honestly go to another hotel next time.

  • Couple
    9.6

    Hotel is gorgeous. Pools are wonderful. Staff is really nice and helpful.

    Not enough healthy and vegetarian food options.

  • Group of friends
    4.2

    The only thing that I really liked was the amazing swimming pools that the hotel had.

    The hotel staff was extremely rude and very unprofessional (except for the bellboy and maid). The signage for the hotel from the main street is nonexistent. The room service selection is not that of a 4 or 5 star resort. The business center is really just another line to sell to tourists. The prices that the hotel was charging for services really was an insult they were so high. Hotel management obviously needs to be addressed with as many issues as this hotel has.

  • Couple
    7.0

    It's very expensive for it's services. They should include Spa in the package.

How to reach hotel

hotel Sandos Cancun Luxury Resort Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan, Km 14, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    800 ft
  • Fantino (cuisine: Italian)
    900 ft
Beaches
  • Playa Marlin
    5000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    214