Sandos Cancun Luxury Resort

ex. sandos cancun luxury experience

Blvd Kukulkan Km 14 Lote 37-1, Hotel Zone, Cancun, Mexico, 77500show map
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Highlights
8
FabulousBased on  74 reviews
Overview

The boutique Sandos Cancun Luxury Resort is a 5-star property placed 6 km from Iglesia de Nuestra Senora del Carmen.

The venue is 3.4 km away from Iglesia Adventista del Septimo Dia . The city center lies within 4 km from the venue.

Sandos Cancun Luxury Resort offers a panoramic view to its guests.

Cancun International airport is 20 minutes' drive away from Sandos Cancun Luxury Resort.

Rooms

The hotel provides comfortable rooms including luxury double room, superior double room and suite. They are equipped with a minibar, cable television, a safe, a balcony and direct dial phone. The rooms look on to the ocean.

Eat & Drink

Guests can enjoy French, Asian Fusion and Japanese meals served in Les Cepages Restaurant and Wazaaabi 800 meters away from the hotel.

Services

This property offers a car park, a souvenir shop and a newspaper stand along with a business centre, secretarial services and a conference room to answer the needs of all guests.

Relax

On-site treatments include steam baths and massage. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   8.  Number of rooms:   214.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Air conditioning

Individual air conditioning

All inclusive
Facilities for kids

Children's pool

Kids club

Cots

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkeling
  • Canoeing
  • Boating
  • Tennis court
  • Volleyball
  • Golf course
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Kids club

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed100% of the room stay
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Backstage TheatreBackstage Theatre3000 ft
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Puerto Madero CancunPuerto Madero Cancun800 ftBoulevard Kukulcan, km 14.1
FantinoFantino900 ftRetorno del Rey #36, Zona Hotelera
Savio's Bistro by La Dolce VitaSavio's Bistro by La Dolce Vita1900 ftkm 15 Zona Hotelera
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El Rey mayan ruinsEl Rey mayan ruins2.2 mi
Kukulcan MallKukulcan Mall4000 ft
La Isla Shopping MallLa Isla Shopping Mall1.4 mi
Mayan MuseumMayan Museum1.2 mi
Cancun Convention Center Cancun Convention Center 1.3 miBlvd. Kukulcan Km 9, Zona Hotelera
Plaza Las AmericasPlaza Las Americas5.1 miAv. Tulum 260
Wet\'n Wild Cancun Wet\'n Wild Cancun 5.5 miBlvd Kukulkan Km. 25 Zona Hotelera
Beto Avila StadiumBeto Avila Stadium6.1 miMza 4 Supmza 21 Av. Circuito Mayapan s/n L 4
Mercado 28 Mercado 28 6.4 minorth of the Coba and Tankah intersection AV. 5 C.20 Y 22 Nte. 29-A
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Getting around
Airports
Cancun International (CUN)8.0 mi
Playa Del Carmen (PCM)38.2 mi
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Reviews
7.8
FabulousBased on  74  reviews
  • 10.0
    Exclusive

    The hotel was really good in all ways, very good service, good room, a lot of swimming pools and a beach. Definitely to recommend!

  • 6.6
    Good

    The breakfast is quite expensive 25$ for buffet, however it deserves this price: there is a wide variety of food. The hotel is clean, silent and suits to the desires of relaxation. Also I like a gym - there is everything you need, if you want to keep fit

    I am exhausted by the staff of the restaurant Aioli, which is inside of the hotel. If they undertand that you don't want to pay tips, they'll cease to serve you. Also we faced with an unpleasant situation connected with this staff: they underwrote tips of 5 $ by themselves every day to our bill!!! It was awful!

  • 8.2
    Fabulous

    The staff was very friendly and helpful. The resort itself is pretty and the pools are fabulous.

    There was construction going on next door (building a new Secrets) which was loud while at the pool. There was also construction going on in the hotel itself which was also loud.

  • 6.6
    Good

    Beautiful pools and beach side.

    There was no sign. Was very hard to find the hotel. It's need some upgrade compare to the other hotels in Cancun.

  • 6.6
    Good

    Nice beach, good food and drinks. The room was very clean.

    We booked a room for 3 adults and got a room for 2 adults and a child. Our complaints didn't change anything. The only solution they offered was to buy another room.

  • 8.4
    Superb

    The staff is phenomenal, friendly, helpful, accommodating and they had a good sense of humor. The view from our room was not spectacular but you could see the water. The beds were comfortable and the food was very good. I would definitely go back.

    There were minor variations in the room vs the room description provided with the reservation, there was no sitting area,rain shower or robe.

  • 7.8
    Fabulous

    The staff was very willing to help with all needs we had. I had a few issues with my clothes and they were extremely nice and helpful.

    Internet access was very expensive. Most hotels I've stayed have it for free, which is really a plus! That was the worse thing about this hotel. Another is that the room had a humid/unpleasant smell. (Like the mop they used was smelly).

  • 5.8
    Guest rating

    We spend in hotel 3 days during October. The were not lucky with weather, but anyway there are a lot of entertainments inside the hotel. Very good and clean pools, close to see, you will be able to find tour for you (dolfphins, Chechen Itza etc). Staff was good, but they do not speak english. Take your spanish dictionary wi

    I booked the room included breakfast, but anyway in the morning cleaning lady knocked the door and asked about the breakfast in room, that costed 40$ for two of us. There is a hude building in progress near to te hotel, a lot of mud not in the hotel, but around it. One day in the morning they made noise sounds. If there will not be development right near to hotel, I will advise my friends to love there...

  • 9.2
    Superb

    The rooms and the bathroom was a good comfortable size. The staff were very helpful.

  • 5.4
    Guest rating

    nice beach, huge room, away from party zone

    Blankets were dirty, they build a new hotel right next to Meridian, which means noise all day, you heard everything in the rooms next to you, extreme expensive breakfast (about 30 $)

  • 9.2
    Superb

    The facilities were beautiful and food was excellent.

    2 things: 1) only 2 computers in business center and cost to use internet from room and 2) tried to book a second room at the front desk and they could not give me the rate I could get by going online and booking through another company.

  • 6.6
    Good

    The hotel staff was just "ok" but the day we got there, they told us they did not have the type of room we had reserved, so they were going to make an upgrade. At the end of the check in, they told us that the only inconvenience was that we had to change the room the next morning. We told him that was a very big inconvenience because we didn't want to change and pack again the next day. The man in the reception was not nice at all and he just said, I am sorry , there is no other way. We had to change then next day. The buffet wasn't great and the hosts were really bad in the seating service. I would honestly go to another hotel next time.

  • 9.6
    Exclusive

    Hotel is gorgeous. Pools are wonderful. Staff is really nice and helpful.

    Not enough healthy and vegetarian food options.

  • 4.2
    Guest rating

    The only thing that I really liked was the amazing swimming pools that the hotel had.

    The hotel staff was extremely rude and very unprofessional (except for the bellboy and maid). The signage for the hotel from the main street is nonexistent. The room service selection is not that of a 4 or 5 star resort. The business center is really just another line to sell to tourists. The prices that the hotel was charging for services really was an insult they were so high. Hotel management obviously needs to be addressed with as many issues as this hotel has.

  • 7.0
    Very good

    It's very expensive for it's services. They should include Spa in the package.

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Highlights
8
FabulousBased on  74 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed100% of the room stay
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)8.0 mi
Playa Del Carmen (PCM)38.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room